Ticketing FAQs

RFCLA Tickets FAQ

1. Why is the amount more than advertised? 27% of the ticket price is taxes and fees provide to the ticket servicing providing Paciolan, and Taxes.

2. How do I log in to get my ticket? You will need sign up UCLA.evenue.net portal, powered by Paciolan.

3 .My Credit Card is not working? You will NOT be able to use a foreign credit to purchase tickets online. If you having problems with your credit card, contact ticketing@rugbyfcla.com.

4. I have kids. Are they free? Yes kids U12 are FREE!

5. I have a family a family bigger than 4, how do I purchase extra ticket if I need? it If your kids are under 12, they are free! If your third child is over 13, please contact ticketing@rugbyfcla.com.

6. My cart is not adding up, any reason why? If you have gone back and changed your ticket selection, your ticket quantity may have been added as two. Please head to the bottom of the your check out page, 'REMOVE ENTIRE ORDER'

GAME DAY INFORMATION

1. Tickets You will have been sent an E-Ticket. Please present your ticket to be scanned at the entrance to Wallis Annenberg Stadium

2. Parking Lot 4 is the parking lot for Wallis Annenberg Stadium ($15 per vehicle). For additional parking information, including campus parking maps, please click HERE.

3. Campus Map Please click HERE to access a map of the UCLA campus.

4. Photo/Video Policy. Professional cameras and cameras with telephoto or detachable lenses longer than the width (base) of the camera are prohibited in UCLA athletic venues. Only those credentialed by the UCLA Athletic / RFCLA Communications Office will have the right to use such equipment. Flash photography, video cameras, monopods and tripods are also prohibited. RFCLA event management reserves the right to ask guests to put cameras or video equipment away.

5. Safety & Security To provide a safer environment for the public, UCLA Athletics & RFCLA will be implementing a bag check policy at Drake Stadium beginning the 2017-18 season. Security staff members will now search all bags, purses and backpacks brought into the venue- at each public entryway.

Prohibited items include, but are not limited to:

• Animals (other than service animals required because of a disability)
• Any outside beverages other than factory sealed water 32oz/1 liter or less, (empty reusable bottles are allowed; no glass)
• Backpacks, bags, or purses larger than 4.5” x 6.5”. Clutches larger than 4.5” x 6.5”. Clear bags larger than 12 x 12 x 6. UCLA Clear Bag Policy
• Balls, toys, sports equipment, or similar throwable items
• Banners, signs, flags, poles, or sticks
• Boxes, coolers, or wrapped packages of any size
• Helium balloons
• Laser pointers
• Monopods, tripods or unauthorized video cameras, professional cameras and cameras with telephoto or detachable lenses, or camera’s with lenses longer than 3.5 inches
• Noisemakers including thunder sticks, musical instruments, whistles, air horns and boom boxes
• Skates, skateboards, scooters or bicycles
• Unsliced fruits or vegetables
• Weapons or projectiles

RFCLA is committed to serving its community by providing a safe, comfortable and enjoyable experience for everyone on event day. As an attendee of a RFCLA event, join us in creating a positive event experience for everyone by adhering to the following guidelines.

• Guests must comply with venue staff and messaging at all times, including in regards to venue operations and emergency procedures.
• Guests appearing intoxicated, inebriated or showing other signs of impairment related to alcohol consumption or drug use may be denied access to the venue or subject to ejection. Intervention with an intoxicated or impaired guest will be handled in a prompt and safe manner.
• Guests should sit only in their ticketed seats and upon request must show their valid ticket or University ID to venue personnel. Guests are permitted to sit or stand, when appropriate during an event, only occupying the area in front of their ticketed seat. Standing in aisles and on seat surfaces is strictly prohibited.
• Guests are prohibited from using foul or obscene gestures or language on signs or clothing, or using fighting, taunting, or threatening remarks or gestures. Guests who engage in such behavior will be subject to ejection from the venue without refund or reimbursement.
• Guests who attempt to enter the competitive area or other restricted spaces, throw objects, or disrupt competition in any other manner will be ejected from the venue immediately.
• Guests agree to follow all health and safety policies; including all applicable campus, local, state and federal orders, regulations and ordinances at all times.
• The entire UCLA campus is smoke and tobacco-free. The smoke and tobacco-free policy includes all UCLA indoor and outdoor areas, and also prohibits other tobacco use, including vaping or hookah use, and also includes smoked marijuana.

Ticket account holders and ticket bearers are responsible for the actions of themselves and their guests in possession of the tickets. Persons violating this Fan Code of Conduct may have their ticket privileges revoked, regardless of whether or not the spectators in violation are the ticket holders of record. Consequences for individuals who do not adhere to the Fan Code of Conduct may include, but are not limited to: seat relocation, loss of ticket purchasing privileges, ejection from the facility, letter of warning, or arrest.